Privacy Policy
Effective Date: March 1, 2025
Last Updated: November 22, 2025
The Wellness Agency ("we," "our," "us") operates twahealth.news (the "Website"). This Privacy Policy explains what personal data we collect, how we use it, and your rights under applicable laws, including the GDPR.
By using this Website, you agree to this Privacy Policy. If you do not agree, please discontinue use.
1. Information We Collect
1.1 Information You Provide
We collect information you voluntarily share with us through:
- Contact forms
- Email communication
This may include your name, email address, and the content of your message.
1.2 Information Collected Automatically
When you access the Website, we automatically collect certain technical information:
- IP address
- Browser type and version
- Device and operating system
- Pages viewed, time spent on the site, and referring URLs
- General usage data
This information is collected through cookies and analytics tools.
1.3 Cookies and Tracking Technologies
We use cookies to operate and improve our Website. You can disable cookies in your browser settings at any time.
Types of cookies used:
- Essential cookies – Required for site functionality
- Analytics cookies – Help us understand usage patterns and improve content quality
1.4 Third-Party Analytics
To analyze website traffic, we use third-party analytics tools such as Google Analytics or Plausible Analytics.
These tools collect anonymized or pseudonymized usage data. They do not identify individual users unless you explicitly provide your information.
1.5 AI Features
If you use any AI-powered tools on the Website (e.g., AI search or chat features):
- The text you enter may be processed by an external AI provider (e.g., OpenAI)
- Data is processed only to generate responses or improve functionality
- We do not use AI input for marketing or profiling
2. How We Use Your Information
We use personal data for the following purposes:
- To operate, maintain, and improve the Website
- To analyze user behavior and trends
- To respond to your messages or inquiries
- To ensure security and prevent misuse
- To support AI functionality where applicable
We do not use personal data for targeted advertising or email marketing.
3. Legal Basis for Processing (GDPR)
We process personal data based on the following legal grounds:
- Legitimate interests – website analytics, security, service improvement
- Consent – where required for cookies
- Contract – when responding to inquiries or contact form submissions
- Legal obligation – if required by law enforcement or regulators
4. How We Share Information
We do not sell your personal data.
We may share data only in the following cases:
- Service providers – analytics tools, hosting providers, AI technology partners
- Legal compliance – to comply with laws or governmental requests
- Business transfers – if the Website or business is sold or merged
All service providers follow GDPR-compliant safeguards.
5. International Data Transfers
Some service providers (e.g., Google, OpenAI) may process data outside the EU. When this occurs, we rely on:
- Standard Contractual Clauses (SCCs), or
- Other lawful transfer mechanisms
to ensure your data remains protected.
6. Data Retention
We retain personal data only for as long as necessary:
- Contact inquiries are stored only as long as needed to address your message
- Analytics data is retained according to our analytics provider's default settings
- AI input data is not permanently stored on our servers
You may request deletion at any time.
7. Your Rights Under GDPR
You have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion ("right to be forgotten")
- Restrict or object to processing
- Withdraw cookie consent
- Lodge a complaint with your local supervisory authority
To exercise your rights, contact us at: info@twa.ee
8. Third-Party Links & Embedded Content
Our Website contains:
- Links to external news sites
- Embedded social media content
- References to third-party platforms
We do not control how these third-party websites collect or use your data. We encourage you to review their privacy policies before interacting with them.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a new "Last Updated" date. Continued use of the Website means you accept the updated version.
10. Contact Us
For questions or privacy-related requests, contact:
Email: info@twa.ee
Website: https://www.twahealth.news